This Service Agreement outlines the scope and limitations of services provided by 21Clock to its users.
21Clock offers:
These services are provided through a web platform on a subscription and freemium basis.
We aim to maintain 99.9% uptime but cannot guarantee uninterrupted access due to maintenance or third-party issues (e.g., blockchain node downtime).
We store minimal user data (email and monitored addresses). We do not store private keys. All transmissions are encrypted via HTTPS.
Email alerts are best-effort and may be delayed due to external factors. It is the user’s responsibility to ensure their alert settings and email address are correct.
Premium plans are billed monthly or annually. Cancellation is available at any time. Refunds are not issued for partial periods unless required by law.
Free-tier users receive community support. Premium users have access to priority email support.
We provide no warranty for real-time accuracy, third-party blockchain service integration, or alert delivery timeliness.
You agree to indemnify and hold 21Clock and its team harmless from any claims arising from your use of the service.
We may suspend or terminate your account for violation of this agreement or abuse of the service.
This agreement is governed by the laws of [Insert Jurisdiction, e.g., Germany, USA]. Disputes shall be resolved in [Insert Jurisdiction Court].
